Legal
Consumer Health Data
Privacy Policy
Nevada & Washington State Residents
Effective Date: 03/01/2024
This Consumer Health Data Privacy Policy ("Policy") describes how Anora Health handles your personal information generally, supplements Anora Health's general Privacy Policy, and outlines how we collect, use, and share your consumer health data.
Scope
In delivering our services, Anora Health may collect protected health information (PHI) as defined by HIPAA when acting as a business associate to your healthcare provider. This Policy does not apply to PHI. For details about how your PHI is managed, please refer to the Notice of Privacy Practices from your healthcare provider.
Consumer Health Data We Collect
"Consumer health data" refers to personal information that identifies your past, present, or future physical or mental health status. Anora Health collects consumer health data from the following sources:
Directly from you
Health assessments, registration forms, or surveys
From your healthcare provider
To support the provision of telehealth or other health-related services
From authorized representatives
Such as legal guardians, family members, or caregivers
The specific types of consumer health data we may collect include:
Biographical and demographic information
Age, gender, and other information related to your health status, diagnosis, or treatment.
Health conditions and treatment data
Treatment history, diagnoses, medications, and clinical notes.
Vital signs and measurements
Height, weight, heart rate, blood pressure, and lab results.
Digital activity information
IP addresses, browsing activity, and usage patterns on our platforms that could indicate attempts to seek health services.
Our Use of Consumer Health Data
Anora Health uses consumer health data to:
- Provide and manage our healthcare-related services, including telehealth support.
- Maintain our relationship with you through patient support and appointment reminders.
- Send marketing communications and information relevant to our services.
- Comply with legal obligations and respond to official legal requests.
- Ensure security, prevent fraud, and protect the rights and safety of individuals.
How We Share Consumer Health Data
We may share your consumer health data with:
- Your healthcare provider: To support your treatment and care.
- Service providers: Companies that assist us with technology, administrative, or professional functions.
- Other medical providers: If you request, to facilitate additional healthcare services.
- Government and law enforcement: When required to comply with legal obligations or in emergency situations.
- Business transaction participants: During mergers, acquisitions, or asset sales, noting that privacy practices may change under new ownership.
Your Rights
Nevada & Washington State Residents
If you are a resident of Nevada or Washington, you have additional rights regarding your consumer health data.
Access
Request access to your consumer health data.
Deletion
Request deletion of your consumer health data.
Withdraw Consent
Withdraw consent if we process your data based on your prior consent.
To exercise these rights or appeal a denial:
legal.privacy@joinanora.comChanges to This Policy
We may update this Policy periodically to reflect changes in how we handle consumer health data or to comply with legal requirements. The "Effective Date" at the top of the Policy will be updated accordingly.
Contact Us
For any questions about our privacy practices, please reach out to us at:
legal.privacy@joinanora.com